Privacy Policy
Version 1.1
Effective Date: 26 July 2026 | Updated: 1 August 2026 | Last Updated: 30 August 2026
EaseLiving Solutions ("EaseLiving Solutions", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, online storefront, purchase our digital products, subscribe to our mailing list, or otherwise interact with us.
By using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
EaseLiving Solutions is a digital design business based in Grenada, West Indies, creating digital products that make life's moments simpler, more meaningful, and bring everyday ease.
If you have questions about this Privacy Policy or your personal information, please contact:
EaseLiving Solutions
📧 easelivingsolutions@hotmail.com
2. Scope
This Privacy Policy applies to:
- our website;
- our Gumroad storefront;
- our digital products;
- customer support communications;
- marketing communications;
- and any other interaction with EaseLiving Solutions.
This Privacy Policy does not apply to third-party websites or services that have their own privacy policies.
3. Information We Collect
Depending on how you interact with us, we may collect the following information.
Information You Provide
You may voluntarily provide:
- your name;
- email address;
- billing information (processed by third-party payment providers);
- purchase history;
- customer support enquiries;
- newsletter subscriptions;
- information contained in messages you send to us.
We do not collect or store your payment card information.
Information Collected Automatically
When you visit our website or storefront, certain technical information may be collected automatically, including:
- IP address;
- browser type;
- device information;
- operating system;
- referring website;
- pages viewed;
- date and time of access;
- general usage information.
This information helps us improve our products, services, website performance, and security.
4. How We Use Your Information
We may use your personal information to:
- process purchases;
- deliver digital products;
- verify transactions;
- respond to enquiries;
- provide customer support;
- communicate regarding purchases;
- improve our products and services;
- personalise your experience;
- detect fraud or misuse;
- comply with legal obligations;
- send marketing communications where you have chosen to receive them.
5. Lawful Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) or UK GDPR applies, we process personal information on one or more of the following legal bases:
- performance of a contract (for example, fulfilling your purchase);
- compliance with legal obligations;
- our legitimate business interests (such as improving our services, fraud prevention, and customer support);
- your consent (for example, when subscribing to marketing emails).
You may withdraw your consent for marketing communications at any time.
6. Marketing Communications
Where you have chosen to receive marketing communications, we may send information regarding:
- new product releases;
- promotions;
- special offers;
- product updates;
- newsletters;
- business announcements.
You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
7. Third-Party Service Providers
EaseLiving Solutions relies on trusted third-party service providers to support the sale, delivery, operation, and improvement of its digital products and services.
These currently include:
Gumroad
Gumroad provides our online storefront, payment processing, digital product delivery, and related services. When you purchase a product through Gumroad, certain personal information is collected, processed, and stored by Gumroad in accordance with its applicable Privacy Policy, Terms of Service, and other governing policies.
Canva
Certain products are designed for use with Canva and include editable Canva templates. Where you choose to use Canva, your use of the platform is governed by Canva's applicable Privacy Policy, Terms of Use, Content Licence Agreement, and other governing policies. EaseLiving Solutions does not have access to, control over, or responsibility for your Canva account or the personal information processed by Canva.
Other Third-Party Providers
From time to time, EaseLiving Solutions may engage other reputable third-party service providers where reasonably necessary to operate, improve, secure, or support our business and services.
EaseLiving Solutions does not control and is not responsible for the privacy practices, data processing activities, security measures, or policies of any third-party provider. Customers are encouraged to review the applicable privacy policies, terms of service, licence agreements, and other governing policies of those providers before using their services.
8. International Transfers
Because we sell digital products internationally and use third-party providers, your personal information may be transferred to, processed, or stored in countries outside your country of residence.
Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are in place to protect personal information.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- fulfil your purchase;
- provide customer support;
- comply with legal, tax, accounting, or regulatory obligations;
- resolve disputes;
- enforce our legal agreements.
When information is no longer required, we will securely delete, anonymise, or otherwise dispose of it in accordance with applicable law.
10. Cookies and Similar Technologies
Our website or storefront may use cookies or similar technologies to:
- improve website functionality;
- remember preferences;
- understand website traffic;
- improve user experience;
- enhance website security.
You may manage cookies through your browser settings.
If we introduce additional analytics or advertising technologies in the future, this Privacy Policy may be updated accordingly.
11. Data Security
We implement reasonable administrative, organisational, and technical measures designed to protect personal information from unauthorised access, disclosure, alteration, misuse, or destruction.
While we take appropriate precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.
12. Your Privacy Rights
Subject to applicable law, you may have the right to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of your personal information where applicable;
- request restriction of processing;
- object to certain processing activities;
- request a copy of your personal information in a portable format, where applicable;
- withdraw consent for marketing communications at any time;
- request information about how your personal information is used.
We will respond to requests within the time required by applicable law.
To exercise any of these rights, please contact us using the details provided below.
13. Children's Privacy
Our products are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.
14. Third-Party Websites
Our website or storefront may contain links to third-party websites or services.
EaseLiving Solutions is not responsible for the privacy practices, content, or security of third-party websites.
Customers should review the applicable privacy policies before providing personal information.
15. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time.
The updated version becomes effective immediately upon publication unless otherwise stated.
Your continued use of our website or services after any changes constitutes acceptance of the updated Privacy Policy.
16. Complaints
If you have concerns about how we process your personal information, we encourage you to contact us first so that we can seek to resolve the matter promptly.
Where applicable under the laws of your country or region, you may also have the right to lodge a complaint with the relevant data protection or privacy regulator.
17. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
EaseLiving Solutions